shipping & returns
we aim to ship all product within 48 hours of receiving your order. shipping within Australia is free for orders $150 and over, and $10 for orders under $150.
all orders are shipped via courier and shipping notifications will be sent to your email address with updates.
covid/ shipping update:
please note that Australia Post are delivering as quickly and safely as they can, however due to the high volume of parcels being sent and current COVID-19 restrictions some items may take longer than usual to arrive.
*some countries cannot be shipped to, from australia at this present time.
refunds / exchanges
we will happily offer a refund or exchange on full priced items purchased online within 7 days of receipt of goods. please email firstname.lastname@example.org to organise your return or fill in the return form here
items returned must not have been worn, altered or washed and must include original packaging. we reserve the right to refuse a return if the merchandise does not meet these requirements.
sale items and underwear bottoms are final sale and cannot be refunded or exchanged due to sanitary reasons.
returning items is at the expense of the customer. please consider using a trackable shipping service, as we are not liable for any lost packages.
once return is processed, the original payment method will be refunded in full for the value of the item(s) returned excluding shipping costs associated with the order. please allow up to 3 business days for the funds to appear back into your account.
we do not offer refunds on gift cards.